Frequently Asked Questions
What materials are the products made of?
Our plywood jewelry is made of domestic birch plywood, which is PEFC and FSC certified. The certificates are a guarantee that the birch plywood we use is environmentally friendly and manufactured in Finland. The metal parts of the jewelry are made of stainless steel, which is allergy-friendly and does not darken when used. Jewelry-specific materials are always indicated in the product description.
Where are the products manufactured?
The jewelry is designed and assembled by hand in Vantaa. The plywood parts of the jewelry are laser cut into shape in Helsinki.
Is the jewelry delivered in a jewelry box?
For ecological reasons, the jewelry is delivered attached to the background cardboard. If you would like us to deliver the jewelry in a box, please write your wish in the additional information of the order.
What are the online store payment methods?
Orders are paid through the Klarna Checkout payment service.
What is the delivery time of the products?
We deliver the ordered products to the post office within 3-7 business days of the order. We strive to deliver orders as quickly as possible. We deliver gift cards electronically to the e-mail address provided with the order no later than the next business day. We will inform you separately about possible exceptions in delivery times.
Can I return the product I bought?
Yes, ordered products have a 14-day exchange and return right. Find out more about the product return conditions in the delivery conditions.